Frequently Asked Questions

How can I track my order?

You'll receive a shipment email with a tracking number to follow your order. Please remember all of our Merch is made to order, specifically for you. We aim to have all our orders packed and shipped within 2 - 5 business days, in rare busy cases it may be a slightly longer however we will always communicate with you by email if there are any delays. 

Do you Ship Internationally?

Most of our products are made in Texas US however we offer fast and affordable international shipping to almost every country in the world.

Unfortunately, we are currently unable to ship to:

  • Hungary
  • Romania
  • Latvia
  • Slovenia
  • Greece
  • Malta
  • Bulgaria
  • Croatia
  • Cyprus ​​
  • Ukraine
  • Russia
  • Israel

Some of our products, like our tote bags + baby Ts/Crops, only dispatch from America so the shipping times are longer. We made a note of this in the product description.

Please note, we are not held responsible for items once they are dispatched.

I think my Parcel is lost, what should I do? 

All parcels are sent tracked, but we can't control them after leaving our warehouse. If you're worried about a lost or delayed parcel, please contact us using our contact form, and we'll do our best to help.

Do you offer returns or exchanges?

As our items are made to order we are unfortunately unable to accept returns or exchanges for sizing, design, colour, or change of mind.

Please be careful to check your address and size is correct before ordering as once the order has been sent to production we cannot make any changes. If you realise a mistake has been made, please contact us ASAP.

Something is wrong with my order, what can i do?

In the rare case that your product arrives with something wrong from production, you can email us within 20 days of recieving your order and we'll arrange a free replacement.

You'll need to send email us at sales@grandprixt.com

  • Your full name on the order or order number
  • A photo of the damage

You must email us within 20 days of receiving your order to be eligible for a free replacement.